India’s largest retail brokerage, Zerodha, hit pause for many traders this morning when a technical glitch caused real-time price updates to freeze as soon as the stock market opened. Users were unable to see live prices on the Kite app—a scene that quickly played out on social media with frustration and some well-timed memes. However, in a relief to many, order placement remained unaffected throughout the glitch.
What Happened?
Around 9:15 AM, the market opened—but many users noted that their app stopped showing live updates, causing anxiety among retail traders targeting volatile conditions.
Zerodha acknowledged the issue via a post on X (formerly Twitter), suggesting users switch to the Kite web platform on mobile browsers or use the “20 depth” feature in the app. Order executions continued as normal.
By 9:50 AM, normal service resumed, resolving the glitch within a short timeframe.
Why It Matters
This incident spotlights how reliant millions of retail traders are on real-time data and stable platforms. Even short interruptions can rattle confidence – especially during the critical opening session. It also underscores the importance of having reliable backups and clear communication channels in financial tech.